Built for startups, small & medium agencies

Built for speed.
Designed for clarity.

CareConnect gives home care agencies one system for scheduling, EVV, billing, automated claims management, built-in EDI claims processing, clearinghouse workflows, and claims waterfall handling. Your team can work claims, track payer responses, and follow guided workflows without jumping between disconnected tools.

Claims waterfall EDI processing Clearinghouse workflows Claim status tracking QuickBooks integration Scheduling & EVV Local support

Talk to CareConnect

Questions about automated claims management, EDI, clearinghouse setup, or the pilot?

CareConnect logo large
CareConnect — home care operations with claims, EDI, and clearinghouse workflows built in
CareConnect admin dashboard screenshot

The operational edge is built-in claims automation

CareConnect is not just another scheduling system. Its biggest advantage is that claims management, EDI processing, payer tracking, and clearinghouse workflows live inside the platform your agency already uses every day.

Automated claims waterfall

Covered minutes, uncovered overflow, and claim-ready portions are separated intelligently so staff know exactly what can be billed.

Built-in EDI workflows

Submit claims, track responses, and follow claim lifecycle updates without exporting work into outside spreadsheets.

Clearinghouse visibility

Track claims submitted from CareConnect or registered from an external portal in one operational workflow.

Scheduling & visits

Appointments, recurring patterns, conflicts, clock-in/out, and visit history tied directly to billing readiness.

Claims management that operators can follow

Guided workflows make it clear what is ready to claim, what is blocked, what was submitted, and what needs follow-up.

Billing that ties together

Invoices, payments, claim tracking, remittance status, payer workflows, and QuickBooks-connected accounting workflows all stay connected inside one system.

Local support from people who understand the work

When agencies need help, they can work with a real local support team that understands home care operations and billing workflows.

Claims, EDI, and clearinghouse workflows in one place

CareConnect is built to make claims operations a selling point, not an afterthought. Agencies can manage claim preparation, automate covered-vs-overflow claim decisions, submit through built-in EDI workflows, and track claim activity without bouncing between systems.

CareConnect was built with VA home care providers in mind, including support for VACCN workflows, authorization tracking, direct PGBA/TriWest workflows, and clearinghouse-connected claim operations.

What makes CareConnect different

Automated claims waterfall handling, built-in EDI claims processing, clearinghouse workflows, and operator-friendly claim tracking are built into the platform instead of bolted on later.

Direct payer submission

Generate the correct claim format and submit through configured direct payer routes such as TriWest VACCN / PGBA.

Clearinghouse-connected workflows

Use configured clearinghouse routes and track submissions inside CareConnect instead of relying on disconnected external processes.

Claim status and lifecycle tracking

See submissions, acknowledgments, payer updates, remittances, notes, and imports in one claim timeline.

Claims waterfall automation

When visits cross authorization boundaries, CareConnect can separate covered claimable portions from blocked overflow so billing teams know what to do next.

Electronic billing workflows

Built around industry-standard claim workflows with payer setup for VA, TriWest, Medicaid, private pay, clearinghouse-driven operations, and back-office financial visibility.

Local support

Get help from a local support team that understands home care scheduling, EVV, billing, and claim follow-up in the real world.

Don’t want mystery billing?

CareConnect is designed so claim management, EDI, and clearinghouse workflows stay visible to operators. If your agency has payer-specific requirements, we can configure the route and workflow during onboarding instead of forcing staff to invent workarounds later.

6‑month pilot onboarding program

We’re currently onboarding pilot customers. During the pilot, setup costs are waived and your first 6 months include many premium add-ons free — the only cost is the subscription fee for your selected tier.

Setup costs: $0 (pilot)

We handle configuration and workflows so you’re not stuck reading confusing docs.

Many premium add-ons free

Premium features included for 6 months while we work closely with you on real operational needs.

Built with your feedback

We improve the system quickly based on how agencies actually run day‑to‑day.

Clean screens. Clear workflows.

A few real screenshots from CareConnect to show the look, feel, and depth of the system.

Click any screenshot to expand it to 200% for a closer look.

Admin dashboard

Your command center: navigation, quick actions, and day‑to‑day operations.

CareConnect admin dashboard screenshot

EVV dashboard

EVV visibility and compliance workflows designed to reduce audit stress.

CareConnect EVV dashboard screenshot

Mobile caregiver UI

Caregiver-friendly mobile dashboards built for clock‑in/out and visit workflows.

CareConnect mobile dashboard screenshot

Reports engine

Operational and compliance reporting with a clean, modern presentation.

CareConnect reports engine screenshot

Matching system

Match caregivers to clients with structured attributes and clear configuration.

CareConnect matching system screenshot

VA monthly report

Built‑in VA communications reporting and repeatable monthly workflows.

CareConnect VA monthly report screenshot

Want a demo?

Tell us your agency size, payer mix (private pay / VA / etc.), and where you’re located — we’ll tailor the demo and discuss onboarding.

What happens next?

  1. We review your agency information
  2. We schedule a 30-minute live demo
  3. We walk through scheduling, caregiver management, VA billing workflows, and reporting
  4. You receive pricing and onboarding details

We typically respond within 1 business day.

Demo request form

Primary payer types
Draft demo email Pilot program

FAQ

A few quick answers. If you have requirements, we’ll walk through them on a demo.

Can I invite external people to meetings?
Yes — guest-friendly meetings work best on Whereby or Jitsi. CareConnect Talk is designed for internal users with CareConnect logins.
Is CareConnect good for startups?
Yes. Most startups have 1–5 employees. CareConnect is designed to be easy to learn quickly, with on-screen guidance and fast workflows.
What is the biggest difference between CareConnect and typical home care software?
CareConnect’s biggest operational advantage is built-in automated claims management, claims waterfall handling, EDI processing, and clearinghouse workflows. Agencies can manage claims and payer follow-up inside the same system they already use for visits, scheduling, EVV, and billing.
Do you support EDI and clearinghouse workflows?
Yes. CareConnect supports direct payer EDI workflows, clearinghouse-connected claim workflows, claim status visibility, and imported response reconciliation so agencies can track claims without relying on disconnected outside tools.
Do you store credit card numbers?
No. Payment methods should use tokenization via processors (e.g., Stripe/Square/PayPal) and store only non-sensitive metadata (last 4, expiration, token/ID).